Returns & Exchanges
At MAXL® Official Website, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn and unwashed fashion items. Please ensure all original tags are attached and the items are in their original packaging to qualify for a full refund.
Initiate Your Return
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original packaging and include the printed return authorization slip inside the box.
Ship the Item
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing